Our Services

InTouch Pharmacy is a Hemophilia specialty pharmacy and Home Care company providing comprehensive pharmacy and home infusion services to the Hemophilia community.  Owned and operated by Rob & Marisol Limehouse, InTouch Pharmacy is structured to provide the best outcomes and quality of life for the patient and their family.

But we do more than just supply your medications.

We provide the following specialized services, all at no cost to our patients:

  • Hemophilia Homecare, infusion, and nursing services
  • Overnight delivery of medications to your door or your workplace, often delivered personally by the owners of the company.  Why?  Because we care!
  • Direct coordination with your Hemophilia Treatment Center regarding all aspects of your Clotting Factor regimen and insurance pre-authorization process
  • We save you money! How?  By assisting you in applying for any patient-manufacturer co-pay and rebate assistance programs, and all potential financial assistance programs available (there are lots of these programs that you may not even know about).
  • In-house bilingual Spanish-speaking pharmacist and office staff
  • Exceptional, personalized customer service!  Hey, that’s our southern hospitality!  When you call, real people answer the phone.  You can even speak directly to the owner and pharmacist any time you like (you’ll even have their cell phone numbers).  That’s a “High Touch” pharmacy!
  • Face-to-face monthly meetings with your pharmacist for consultation regarding adverse reactions, drug therapy outcomes, education, confirmation of required diagnostic testing, disease management programs, etc.
  • Pharmacist on call 24 hours a day, 7 days a week for consultation
  • We provide all necessary ancillary supplies needed to administer your infusions.  We even supply you with the exact brand, type, and style of infusion supplies that you prefer and request.  We customize everything to your personal preference… that’s the InTouch way!
  • Home nursing visits:  Worried about how to access your child’s port or perform a peripheral infusion?  Don’t worry!   Our nurse can train you how to do it without stress.  We have even designed an 8 week training program to take you through the process.
  • Convenient monthly refills of your prescription by phone, fax, e-mail or even text message.  We stay “in touch” with you, and remind you of your refills in case you forget.
  • We handle all aspects of the insurance benefit verification, pre-authorization, billing and reimbursement process.  Insurance companies love to deny claims.  No problem!  We’ve got it covered.  We “go to bat for you” and take on the insurance companies to get your claims paid.
  • Priority handling of STAT medication orders