® | As part of Diplomat Specialty Infusion Group®, InTouch Pharmacy is becoming Optum® Infusion Pharmacy.


InTouch Pharmacy is a leading specialty pharmacy and home infusion company serving the needs of those who require enzyme replacement therapy. We are a Limited Distribution Pharmacy for Fabrazyme, Aldurazyme, Lumizyme, and Cerezyme. InTouch Pharmacy is structured to provide the best outcomes and quality of life for the patient and their family. We understand the unique needs of our patients who require Enzyme infusions, and work closely with each patient, Sanofi Genzyme case manager, and their physician to ensure individualized care. We understand that many patients want to see the same nurse at each infusion visit. InTouch Pharmacy goes to great lengths to ensure a good “fit” between patients and their nurses and make every attempt to have the same nurse at each visit. When you call InTouch Pharmacy, you will always speak to the same staff (and not an automated phone attendant) and that continuity of staffing and service means you get the best treatment possible.

  • We provide educational materials related to your condition.
  • We handle all aspects of the insurance benefit verification, pre-authorization, billing, and reimbursement process. Insurance companies love to deny claims. No problem! We’ve got it covered.
  • We “go to bat for you” and take on the insurance companies to get your claims paid.
  • We provide consultation and guidance for applications to third-party non-profits that can assist you with obtaining Premium Assisted Health Insurance Coverage.
  • We assist you in obtaining any available drug manufacturer co-pay assistance programs to help lower your out of pocket costs.
  • We can provide you with the following Sanofi Genzyme Enzyme Replacement products: